Choosing an online or in-person session depends on your circumstances, the professional’s way of working, and where you can speak privately. Online meetings may reduce travel and widen your choice of professionals. An in-person appointment may work better if you cannot find a private space or find video conversations difficult. You can revisit the choice with your professional after an initial meeting.
The US National Institute of Mental Health says virtual mental health care can be effective for a range of conditions. That does not mean one format is equally suitable for every person or situation. Discuss what fits your needs with the professional you choose.
When an online session may be practical
You live outside Yerevan or want to work with someone in another city.
Travel or working hours make regular in-person appointments difficult.
You need a particular working language that is not available nearby.
You have a quiet private space, a reliable connection, and a device with a camera and microphone.
When to discuss an in-person or different option
You cannot speak without being overheard or interrupted where you would join the call.
Video technology is difficult to use, your connection often fails, or you simply communicate more comfortably in the same room.
The professional advises that your needs call for in-person assessment, another type of support, or coordinated care.
If you or someone else is in immediate danger, do not use a routine online booking as emergency care. Contact local emergency or medical services.
Five questions before you book
Does the professional offer online, in-person, or both for your concern and location?
What are the duration and current fee for each available format?
What is the backup plan if the connection fails or you lose access to a private space?
How are privacy, other people in the room, and any recording handled?
What are the rules for cancellation or changing the format?
Online therapy is as effective as in-person therapy for most conditions. Learn how it works, what a first session looks like, and why it may be the best option for many people in …
A plain-language conversation guide for informed consent before remote therapy, with issues to check locally.
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If you are in immediate danger or thinking about self-harm, please contact emergency services immediately.