Privacy Policy
Our commitment to the security and confidentiality of your psychological support journey.
1 Information Governance
To provide our specialized services, Minder collects various data types with absolute transparency:
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Identity Data: Legal name, verified email address, phone number, and unique Minder handles.
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Professional Data: For professionals, we verify educational credentials, certifications, and clinical backgrounds.
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Telemetry Data: System-level technical information to ensure platform stability and session reliability.
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Financial Data: Securely processed through industry-standard encryption partners.
2 Clinical Confidentiality
The privacy of your psychological support is our priority.
Interactions and consultations between Professionals and Clients are strictly confidential.
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Absolute Privacy: Minder staff and administrators DO NOT access private session notes or encrypted audio/video content of consultations.
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We utilize industry-standard encryption to protect all sensitive data stored on our servers.
3 Data Sharing Protocol
We do not sell your personal data. Sharing occurs only under the following strict circumstances:
- Consent: Explicitly provided by you.
- Safety: To protect life or health in clinical emergencies.
4 Cookies and Insights
We use functional cookies to maintain your session and security. We also use analytical cookies to understand platform performance.
We partner with Microsoft Clarity and Microsoft Advertising to capture behavioral metrics and heatmaps to improve our clinical experience. For more information, visit the Microsoft Privacy Statement.